Rosa Chang, Broker Associate, Realtor, became the Monthly Use Leader for Legacy Real Estate & Associates for March 2014

Rosa Chang, Broker Associate, Realtor, has been chosen as the invouch Monthly Use Leader of Legacy Real Estate & Associates for March 2014.

Please check her invouch profile here: https://www.invouch.com/Legacy-Real-Estate-Associates/Rosa-Chang

Rosa Chang has been Real Estate Agent/Broker since 1987. She has helped satisfied sellers & buyers with in-depth real estate knowledge, her enthusiasm, honesty & integrity. 95% of her business come from her past clients & referrals. She has the honor to be selected as Realtor of The Year in 1998. She has the designations as Certified Residential Specialist(CRS)& Accredited Staging Professional(ASP)which allows her to provide FREE mini staging for her sellers. She speaks Mandarin & Cantonese Chinese.

Check out some of the testimonials she has received:

Addie Sacramento commented about Rosa Chang on 23 Mar 2014 "Rosa Chang is the best realtor! Rosa made our dreams come true, to own our first home. She is very professional, dependable, honest, hardworking and diligent. We had the hardest time with our loan and we almost lost our dream home but she was able to make it happen. She was there all the way ,helped us negotiate with the lender and the seller's agent. We would have lost the house if we had a different realtor. She pushed us not to give up and she worked it all out for us. She is our hero, working 7 days a week while we are trying to close escrow. Very dependable, she always answered her phone when we called her when we had questions. She also works really fast, if you want own a home fast, she is the person to see. We have recommended her to our friends and relatives. If you found your dream home and you want to own it ROSA CHANG is the realtor to call!!"

Here is what Wilson Wong told about Rosa Chang on 13 Mar 2014 "Me and my wife purchased our first home a little over a year ago with the help from Rosa.  As first time homeowners there were many things that we simply didn't know or weren't aware of.  Rosa had been nothing but helpful, promptly answered many of our silly questions and even helped out by giving useful hints and information.  At the time we were looking the market was very volatile, and we were tremendously stressed as we put in offers after offers.  However Rosa has been in the business for a long time and her experience helped us in the right direction.  She is very dedicated to her job and always acted in our best interest.  Don't be surprised if she is still emailing you at 930pm! I would not hesitate to recommend Rosa to anyone who needs an experienced, friendly and professional real estate agent."

William Chang gave the following testimonial for Rosa Chang on 10 Mar 2014 "Rosa helped us in buying our house in 2001.  We were so happy with her service that we asked for her help again in 2009 when we were shopping for a house in behalf of my parents. In both experiences, we found Rosa and her team to be highly professional, knowledgeable and effective.  Rosa listened to our needs and was able to find the perfect match for us.  With her expertise and experience, we were able to successfully purchase the house(s) we wanted within our means.  Thanks, Rosa.  provided the assistance willingly to solve the problem using the expertise. Quick and on time response. Always prompt. provided very specific, detailed and on-target services. Highly recommended."

Please check her invouch profile here for all her recommendations: https://www.invouch.com/Legacy-Real-Estate-Associates/Rosa-Chang

Jennifer Singh has been chosen as the invouch Monthly Use Leader for Feb 2014

The invouch Monthly Use Leader for February 2014 has been selected. Jennifer Singh, Real Estate Consultant, has been chosen as the invouch Monthly Use Leader for Feb 2014.

Please check her invouch profile here: https://www.invouch.com/Legacy-Real-Estate-Associates/Jennifer-Singh

She is recommended by others for a reason. According to her "20 years in Real Estate, I thrive on listening to your real estate goals & providing you informed & sound options to meet them. Striving to provide you world-class service, solving problems, exceeding your expectations & serving you beyond the close of your home is my number one goal." 

Some of the great qualities of Jennifer Singh that stands out: 

* She has Assisted Client's Thoughout San Francisco's East Bay Neighborhoods 

* Professional down to the last detail 

* "Dedicated", "Patient", "Kind & caring Agent"

Check out some of the testimonials she has received:

We were first-time home buyers and Jennifer made the experience very simple. She provided us excellent information on all of the listings that we visited, had a keen eye for potential issues and accommodated our schedule for all of the viewings that we attended. Since it was a new home, she helped us negotiate on home upgrades.  Her many years of experience helped us greatly, She is quick and always prompt. This made the entire process very simple and gave us great confidence in our choices. We would highly recommend Jennifer Singh to others and couldn't have asked for a better realtor. - Shashi & Jaya

Highly recommended. We met Jennifer years ago though a referral and she was so patient with us. She built a relationship with us  with no pressures at all. And when the time came to buy a house, we gave her a call and bought our house. She was very professional and very resourceful.  - Connie Ozdil

Jennifer was great to work with. Very knowledgeable and didn't miss a step in our home buying process. In what can be a very emotional purchase, she was quick to resolve issues and communicated effectively, to our benefit, during the negotiation process. I have already recommended her as an agent to family members and would recommend her to anyone buying or selling a home. Thanks Jennifer! - John Snyder

We met Jennifer by chance at an open house.  We were in the early stages of deciding whether we were ready to jump into the market for a home yet but after a brief conversation with her,  decided that when the time came, we would definitely choose her as a our Future Agent.  We met once so she could get our input of wants, must haves and other criteria.  She was able to set our expectations from her knowledge of the real estate environment in Pleasanton.   Within 2 weeks she had several homes ready for us to tour.  We found our house that first day.  Jennifer listened when we told her what was important to us.  She was professional, informative and was definitely looking out for our interests.   She kept us in the loop in regard to negotiations.  She helped us develop back out and contingency plans.  She encouraged us to also look on our own as well to help us to not only keep an open mind but help solidify our preferences and convictions as well.  She was definitely patient with us as we were probably not the easiest of clients.   We would highly recommend Jennifer and if we were to buy or sell again, we would definitely be calling her back. - Greg Leung & Jane Myung

Please check her invouch profile here for all her recommendations: https://www.invouch.com/Legacy-Real-Estate-Associates/Jennifer-Singh

Legacy Real Estate And Associates has decided to use invouch for their online reputation management

Invouch had launched its new marketing campaign on January 2014. This campaign was designed for wooing real estate broker companies to manage the reputation of their real estate agents and to experience the potential of online reputation management through invouch.

With great pride, we welcome our first client "Legacy Real Estate & Associates" for experiencing the power of Invouch. You can visit Legacy's website at legacyrealestateassociates.com

Legacy Real Estate & Associates is a bay area real estate management company with operations in most part of California. 

Legacy Real Estate & Associates began in 1971 with a man and his vision. Bill Aboumrad, Sr. started Good Real Estate in Fremont, a company that was bound by ethical standards, took a creative approach to problem solving and where each associate had a genuine desire to be kind and gracious. Today, the legacy continues with his son, Bill Aboumrad, Jr. who, as the president, holds the same vision for the company. The company has attracted some of the best and experienced agents.

For nearly a half century, Legacy Real Estate & Associates has adhered to the principles that have made them steady and strong. They have two equal goals. The first is to make a better future for their clients and their families. The second is treat their agents like gold and make sure they have the support they need to succeed. That is why it was an easy decision for choosing invouch for the reputation management for Legacy's agent.  

Invouch heartly welcomes the entire Legacy team to our portfolio. We are sure that it is going to be a great ride for the entire Legacy team and surely hoping to see their business booming in the next few months.

You can visit Legacy's website at legacyrealestateassociates.com to know more about Legacy Real Estates and Associates.

Please visit www.invouch.com/Legacy-Real-Estate-Associates for seeing their invouch profile.

New Features of Invouch - Spring 2014

It has been quite some time since our last post. We at invouch has been busy upgrading our system, adding more plugins and stabilizing the system. Some really new features are added in and this post is a brief introduction regarding the same.  

What is New?

1. Special plugin for Real Estate Agents 

When a new user selects their "Specialize In" as Real Estate Agent, some additional plugins are added to their account. With these plugins the realtors can:

(a) Add their Sales Listings: An option for profiling their sales listings and marketing them through invouch. 

(b) Manage Open House Invitations: With this option, realtors can now create open houses for their listing and send invitations to their contacts easily. Also, the system enables the users to modify open-houses easily too.

(c) Get Open-House Attendance: Start recording and use the information of people who attended the open-houses. This adds a new potential option for doing the marketing to people who attended your open-house. 

(d) Real Esate Agent Greetings: Configure and send automatic real estate based digital greetings to contacts, previous clents and potential new customers.

2. Portfolio Plugin:   

Now you can create a portfolio of your past work for the world to know. Currently all users can create portfolios, where in they can add a corressponding image, detailed description of the work, client information etc. This will be displayed on your public profile, where in all the people who visits your profile will be able to see. This would also be picked by the search engines adding more reputation for your profile.

3. Introduction Feature:

Now invouch users can introduce their connected contacts to others for potential new opportunities. This would be a great benefit when you are trying to build your relationship and reputation with someone. Also, you can ask for introductions to people who are connected to your contacts. It would be easier to connect with others if you are introduced by someone who already knows you. 

The invouch team is already working on more powerful features as well as planning to incorporate other markets to the core system. 

Article by Invouch

Invouch is a business social network for collecting, storing, managing and broadcasting testimonials and referrals.

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Online Connections: How important are they?

Times are changing. The world is moving fast; social media is connecting people around the world in every milli-second. Physical human interactions are not becoming a pre-requisite for conducting business anymore. The entire world is becoming the marketplace for even small businesses. A perfect time for anybody to do successfull business, if they levarage the power of social network in the right manner. 

Online Influencers are created on every industry imaginable purely based on the people to whom they are connected to in the online world. Online reputation is becoming a key benchmark now for clients to do business with you. With few clicks, now anyone can amass a treasure trove of information about you. 

In this new world, it has now become important, really important to be connected to the right people online and make sure that the world knows that you are connected with them. These connections now become the key reason for clients choosing your services, employers hiring you, a fortune 500 firm awarding you a contract etc. The list can be exhaustive. 

It is a known fact that human mind cannot perceive the level of connections a person has unless and until he/she works on making the connections appear documented. By documented, it means, by actually showing the connection made in the online world. Invouch (www.invouch.com) is a great platform for anybody willing to build their online reputation and influence by leveraging the power of online connections. 

Try this simple exercise. Use invouch to send connection invitations to all the people who are their in your address book, who have associated with you professionaly. Once that is done, try checking your inbox for possible candidates whom you might have missed to add on the address book. Next try the Sent Items folder. I am sure after this excercise, you should be having a long list of prospective candidates for business connection. It would be a great delight for you, when you see these people getting connected with you and filling inside your connections box. 

As soon as your connection box gets filled, the opportunity to interact with your connections based on their activities also increases. Also, connecting with them on invouch gives much more information based on their invouch activities, thus enabling you to have the human element added to whatever message you are communicating enabling you to show something that others like. This adds a new meaning to the online connection paradigm. 

Meaningful online connections will definitely boost your professional life. You can be connected to experts in area of interest without actually knowing them. This is a great advantage. 

Check out the Connections feature on invouch (www.invouch.com) and start boosting your business now. 

Article by Invouch

Invouch is a business social network for collecting, storing, managing and broadcasting testimonials and referrals.

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Testimonial Marketing - Story of repeat business for Rodney Marsh

The ringing was faint. Still the dazed mind of Rodney Marsh could hear it. 5:30 AM. The delightful dream of swimming on the blue Caribbean waters was fading away. Numbers, with a wicked grin, started appearing from nowhere; the numbers that he has been contemplating almost every second in the last few days, the very dreaded numbers that he has to present in front of a team of ruthless money making machines; the management board of his company. 

Prima-Dona Energy Consulting was founded on the very same day the late Steve Jobs of Apple stood in front of a packed audience and showed them the first iPhone, Jan 9th 2007. Started with the aim of providing consulting services for government agencies, the rapid growth rate of the firm placed them inside the pages of all leading business magazines. 

Alex Blovak an early immigrant from the old Czechoslovakia, experienced poverty first hand in his home country and vouched he will never face it again. Moving to United States with one goal in his mind – make tones of money and his method was doing anything and everything aggressively. The same aggressiveness is running in the corporate culture of Prima-Dona, the company he started; aggressive growth, aggressive undercutting, aggressive diversifying and what not.

Last year, on a summer morning, after the third hole on Pebble Beach, Alex had given Rodney a four page file with a series of numbers marked with perfect red ovals; the sales targets he wanted to see in a year. When Alex says he wants to see it, it means he must see it - nothing less. A year has passed by so fast and the targets were yet so far.

The tall sixteen floor building with dark stained glasses covering all the sides stands radiating an eerie sense of power to the business housed inside; the headquarters of Prima-Dona. 

Rodney drove through the security gates, the same thing he has been doing religiously for the last so many months. 

“Cannot afford to lose this job. Money is good” thoughts were drumming inside his head. “Need to achieve the targets. No compromise on that with Alex” the more he thought, the more pressure he felt. 

The ringing was faint again. 

Good that it helped to break the train of thoughts. Black and white photo of Mike, his old colleague, now an independent government contractor stared at him from his phone. “Rod, Need a favor to ask” the cheerful voice of his old friend made Rodney smile “Sending you an email with a link. Trying to build a professional profile for myself on invouch, you see. Give me a testimonial will you?” 

This was the first time someone was mentioning about invouch to Rodney. He was curious. “Hey Mike, what is this invouch?” He could see Mike’s smile in his mind’s mirror “Rod, check out www.invouch.com. All information you need is there. Call me if you need okay?” Phone went dead. 

Smell of the new Macbook Pro gave an adrenaline rush every time it was opened, like enticing him to do something wild with it each time. His fingers were still not accustomed to the sensitive touchpad of the artistic marvel that they call, the Mac. The Safari web browser was eagerly looking at Rodney, waiting for him to give its food. He typed in www.invouch.com and the screen displayed the vivid orange colored logo and the simplistic home page of invouch.

A social network exclusively for businesses that helps in managing testimonial collection, he was hooked. Building a profile was a breeze. He connected it to his Facebook and Twitter accounts. On the right hand corner the orange link announced the testimonial request from Mike. Leaving a testimonial with the help of the hint-text from Mike, it didn’t take a minute. 

“Wow!”

Rod took his Rolodex. Long fingers busily started sifting the cards. Old clients, suppliers and those business contacts with whom he worked – his fingers graced those cards after such a long time. Within 10 minutes he had send out 25 testimonial invitations and then it started coming in; strong positive testimonials, giving the inspiration he needed badly for so many days. His invouch profile was getting filled up with testimonials so fast. “Was this so easy?” 

Then it happened again, the same old ringing. 

It was David Humphrey, one of his old clients. “It has been seven months since I talked to him. What does this guy want?” Rod’s mind was racing. There was a slight shivering on his fingers when he pressed the answer button on his phone. 

“Hi Dave, How are you? Long time!” a slight tremor in his voice. 

“Doing great Rod” the booming voice has not changed even a bit after all this time “Yeah, it has been some time. Our business took off so fast we couldn’t even imagine. Been swamped with so many new responsibilities, making me feel like twenty four hours in a day is not enough. It has been really crazy here. Look, Rod, the reason I called, I might be having a very prospective business opportunity for you. We are launching a multi-million dollar project in Rwanda in next few months and we need your expertize to do the initial prep phase. What you say?”  

Rod felt his throat suddenly go dry. It was so unexpected. Things were happening so fast. “Sure Dave. Let’s meet for coffee and discuss” was all he could say. 

“Perfect” Dave boomed again “how about tomorrow 4 PM at my office?” 
“Sure thing” said Rod’s meek voice. 
“Great. See you tomorrow” and the line went quiet. 

He couldn’t believe what just happened. 

Epilogue
That day the phone rang three more times like this. Old clients touching base, giving leads to new business. Those numbers didn’t look scary anymore. Rod now lives in the virtual world of invouch, interacting and connecting with his old clients. Repeat business has been spreading smiles across the management board of Prima-Dona. Alex still plays golf at Pebble Beach. And for Rod, he has a nice little cottage overlooking clear blue waters of the Caribbean from where he works six months in a year and all this because he built a business profile for Prima-Dona on invouch. 

Article by Invouch

Invouch is a business social network for collecting, storing, managing and broadcasting testimonials and referrals.

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For a story of how invouch helped a vacation rental owner, please read “invouch helps a vacation rental owner.”

Invouch helps a Vacation Rental Property owner in South Lake Tahoe – 2196 Venice Dr

Overlooking the beautiful and serene Lake Tallac, with inspiring views of the snow covered Tallac Mountains; there stands a lovely 5-bedroom house. With its exterior stained with fresh redwood paint and the large logs supporting the trusses in the front, it makes all the drivers passing through Venice Dr, the main road connecting Tahoe Keys to the city center, turn their heads and appreciate the view.

Sonia, working on her daily job and saving whatever she can, bought this lovely house in the late 2012 – during the worst time of the down market. With the dream of hosting this house as a vacation rental property, she has already invested a good amount of money in remodeling, upgrading and further enhancing this 5 Bed 3 Bath Jewel of Tahoe Keys. A positive lady, she wanted to make some extra income from the vibrant tourism of the lovely South Lake Tahoe. A good idea, of course!

She wanted the house to be ready before the “heavy ski” winter season of Lake Tahoe. To make the long “work will be completed in 2-3-4 days” story short, it took almost an extra month from the planned launch. The season had already started. People were flocking to Lake Tahoe. She hired a property management company. Business, far from her expectation, was slow!

Then she found invouch; a social network exclusively focused on making businesses profitable and improving sales, invouch was the ideal platform for her to capture feedback and testimonials from her customers. With invouch, she wanted to create a strong public profile for the property online; people would find it while they are searching for vacation rentals in the South Lake Tahoe area.

Creating an invouch profile was quick and easy. She selected an “Entity profile” for the vacation home, entered the email, name and the profile was made. To further beautify the whole profile she entered the description of the home, contact details to call for booking it and added a profile avatar image. Also, she chose the Specialize In area as Tourism and vacation rental. The clever lady understood that search engines like Google are going to crawl through the entire profile and gather as much information from the pages as possible and will then post her profile accordingly. She wanted the profile to come up when anyone is looking for vacation rentals in South Lake Tahoe. The profile was ready and went public. Check it out below: https://www.invouch.com/2196-Venice-Dr

It was imperative that anyone visiting her profile should fall in love with this lovely home. So she added some nice images of the various parts of her home in the media section of her public profile. It gave a wonderful picture of the entire property to anyone who looked at it – very impressive. Check it out below.

Now came the most important part. She wanted to collect testimonials from her current and past customers to add value for the profile as well as keep connected to these customers for bringing them back. She had to finish few more steps before she could effectively do that.

She had to create a very enticing invitation message that would be sent to the customers for leaving testimonials. Invouch provides an easy invitation message entry and storage option. All she need to do was to configure the invitation message as her default format and the system will store it within itself. Whenever she wants to invite someone to leave a testimonial, this message would be displayed on the form and she can easily customize the message. Anytime, she wants to change the default invitation message, the menu options will help her do that. Very simple isn't it?

She also completed the “Thank You” message customization, which is an automatic email send out to the person, once they finishes leaving a testimonial. A nice message appreciating the efforts and time would solidify the relationship.

The key selling proposition for Sonia was the hint-text. Getting people to leave a testimonial was hard because the creative needs expected of them. However, hint-texts provide an easy way for the customers to know what your expectations are. It also shows that you have already invested your time to make it simple for them by pre-writing the testimonial text. All they need to do is select and edit them. She updated the hint-texts to reflect her needs and expectations. Then she sent out an invitation to one of her old customer. Shortly, she got a testimonial back on her profile page. She was thrilled.

However, she wanted to see the impact of this profile page on online world. She typed in her vacation home address on Google after couple of days. She had a link to her site on Google with five stars. Look at it below.

It is so powerful when her prospective customers see multiple five star ratings for her profile on Google. He business is on a rise now, thanks to invouch.com. 

Check the vacation rental home's invouch profile here: https://www.invouch.com/2196-Venice-Dr

Article by Invouch

Invouch is a business social network for collecting, storing, managing and broadcasting testimonials and referrals.

www.invouch.com

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invouch.blogspot.com