Monday, 10 June 2013

Invouch helps a Vacation Rental Property owner in South Lake Tahoe – 2196 Venice Dr


Overlooking the beautiful and serene Lake Tallac, with inspiring views of the snow covered Tallac Mountains; there stands a lovely 5-bedroom house. With its exterior stained with fresh redwood paint and the large logs supporting the trusses in the front, it makes all the drivers passing through Venice Dr, the main road connecting Tahoe Keys to the city center, turn their heads and appreciate the view.



Sonia, working on her daily job and saving whatever she can, bought this lovely house in the late 2012 – during the worst time of the down market. With the dream of hosting this house as a vacation rental property, she has already invested a good amount of money in remodeling, upgrading and further enhancing this 5 Bed 3 Bath Jewel of Tahoe Keys. A positive lady, she wanted to make some extra income from the vibrant tourism of the lovely South Lake Tahoe. A good idea, of course!

She wanted the house to be ready before the “heavy ski” winter season of Lake Tahoe. To make the long “work will be completed in 2-3-4 days” story short, it took almost an extra month from the planned launch. The season had already started. People were flocking to Lake Tahoe. She hired a property management company. Business, far from her expectation, was slow!

Then she found invouch; a social network exclusively focused on making businesses profitable and improving sales, invouch was the ideal platform for her to capture feedback and testimonials from her customers. With invouch, she wanted to create a strong public profile for the property online; people would find it while they are searching for vacation rentals in the South Lake Tahoe area.

Creating an invouch profile was quick and easy. She selected an “Entity profile” for the vacation home, entered the email, name and the profile was made. To further beautify the whole profile she entered the description of the home, contact details to call for booking it and added a profile avatar image. Also, she chose the Specialize In area as Tourism and vacation rental. The clever lady understood that search engines like Google are going to crawl through the entire profile and gather as much information from the pages as possible and will then post her profile accordingly. She wanted the profile to come up when anyone is looking for vacation rentals in South Lake Tahoe. The profile was ready and went public. Check it out below: https://www.invouch.com/2196-Venice-Dr




It was imperative that anyone visiting her profile should fall in love with this lovely home. So she added some nice images of the various parts of her home in the media section of her public profile. It gave a wonderful picture of the entire property to anyone who looked at it – very impressive. Check it out below.




Now came the most important part. She wanted to collect testimonials from her current and past customers to add value for the profile as well as keep connected to these customers for bringing them back. She had to finish few more steps before she could effectively do that.

She had to create a very enticing invitation message that would be sent to the customers for leaving testimonials. Invouch provides an easy invitation message entry and storage option. All she need to do was to configure the invitation message as her default format and the system will store it within itself. Whenever she wants to invite someone to leave a testimonial, this message would be displayed on the form and she can easily customize the message. Anytime, she wants to change the default invitation message, the menu options will help her do that. Very simple isn't it?

She also completed the “Thank You” message customization, which is an automatic email send out to the person, once they finishes leaving a testimonial. A nice message appreciating the efforts and time would solidify the relationship.

The key selling proposition for Sonia was the hint-text. Getting people to leave a testimonial was hard because the creative needs expected of them. However, hint-texts provide an easy way for the customers to know what your expectations are. It also shows that you have already invested your time to make it simple for them by pre-writing the testimonial text. All they need to do is select and edit them. She updated the hint-texts to reflect her needs and expectations. Then she sent out an invitation to one of her old customer. Shortly, she got a testimonial back on her profile page. She was thrilled.




However, she wanted to see the impact of this profile page on online world. She typed in her vacation home address on Google after couple of days. She had a link to her site on Google with five stars. Look at it below.


It is so powerful when her prospective customers see multiple five star ratings for her profile on Google. He business is on a rise now, thanks to invouch.com. 

Check the vacation rental home's invouch profile here: https://www.invouch.com/2196-Venice-Dr



Article by Invouch
Invouch is a business social network for collecting, storing, managing and broadcasting testimonials and referrals.

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